Property Selling Tips

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Failing to Complain

"...consider others who will be hurt too if you do nothing about it"
EACH YEAR, THOUSANDS OF HOMESELLERS ARE HURT

- both financially and emotionally by unethical agents and flawed real estate systems. If you are not happy - you must complain. Even if you feel you will not be helped, your complaint will encourage the real estate authorities to introduce increased protection for consumers. It is the lack of willingness of many consumers to complain that allows agents to continue to hurt consumers. Your complaint will help. If you are hurt - either financially or emotionally - consider others who will be hurt too if you do nothing about it.

Your solution

TO COMPLAIN ABOUT A REAL ESTATE AGENT

Contact the Department of Fair Trading in your state. It is often useless to complain to the Real Estate Institutes as they represent agents not consumers. They do not give compensation for damage done by their members. They may tell you to take legal action. But few sellers can afford the expense. Many can't be bothered hearing the standard excuses from the real estate industry.

But, please, no matter how frustrating it may be, speak out. If you have suffered loss and you cannot obtain compensation, you can contact The Jenman Group and apply for assistance under the Jenman APPROVED Consumer Protection Fund. This fund will consider giving financial assistance to honest consumers who do not have the time, the knowledge or the resources to take action against dishonest agents.

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What others say...

R Parra | Dulwich HIll
We engaged Jeannette Dangelico from Harris Partners Real Estate to sell our property in Dulwich Hill.

We found Jeannette at all times to be an intelligent, courteous and competent professional who managed our expectations and kept us informed on a regular basis.

Her integrity is undoubted. Going forward we would not hesitate in recommending Jeannette.

Stephanie East | Lewisham
Dear Chris,

I just wanted to thank you for the way you handled the sale of my house at Lewisham.

As you know, I’d lived here for more than 31 years and had never sold a property before, so your assistance and advice were invaluable.

I remember when we first discussed putting the house up for sale that you promised to make the process as stress-free as possible for all concerned. You were certainly true to your word and the house was sold in less than a week for a figure well above my expectations.

Thanks again Chris, and also to everyone at Harris Partners involved in the sale.

Matthew Tregale | Rozelle
Five years ago we bought land through Peter O'Malley of Harris Partners and I was impressed then by his diligence in securing the best price for the vendor while still understanding and addressing our requirements. The result was a successful sale and a "win win" for both parties. Based on this experience, when the time came to sell our property, we selected Peter as our Agent. We were not disappointed. As someone who has both bought and sold through Harris Partners I would unreservedly recommend Peter O'Malley and Harris Partners to anyone who is thinking of buying or selling in the Inner West.


 

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